Communication is a skill every nursing home staff member should possess. However, you can’t assume that positive communication is the foundation of any given nursing home. Elderly people don’t often understand medical terminology and can get frustrated when they don’t know why staff members make them do certain things. This can lead to a situation no one wants to experience and might eventually involve a bedsore lawyer in Manhattan, NY, if a patient’s health deteriorates. Proper communication takes some effort, but it’s critical to provide appropriate care in nursing homes.
Communication Can Help With Patience
When a nursing home staff member prioritizes communication, it can help them with patience. Taking the time to truly understand what an elderly patient is feeling or thinking can help them administer the appropriate care. But if they simply provide the care they think they need without asking them, then it won’t help with their relationship at all.
Patients Should Understand What Staff Members Are Saying
Nursing home staff members can use medical terminology amongst themselves, but those words need to be easy for a patient to understand. They also need to clearly explain why they are doing certain things or giving them a particular medication. When patients understand these things clearly, they will be more likely to cooperate and do exactly what their caregiver is asking. But if proper communication doesn’t happen, both sides could get frustrated and neglect could occur as a result. Frustration isn’t an excuse for neglect, though, and a bedsore attorney in Brooklyn, NY, can help if neglect becomes an issue.
Family Members Should Be Involved In Communication As Well
Family members need to know what’s going on with their elderly loved ones in the nursing home. Communication could help staff members provide the right care by talking to family members about what gets the attention of their loved ones. This demonstrates effort from the staff members when they try to find out what will work. When there’s diligent effort based on communication, a bedsore attorney rarely has to get involved and everyone is in a better situation as a result.
Sinel & Olesen, PLLC is available if you ever need a bedsore attorney to represent you. There are many different ways a nursing home can neglect your loved one, so it’s important to monitor their health and notice any red flags. A reputable bedsore attorney can help you identify these red flags, so contact us at any time for a free case evaluation.